Pain-related Complex Cancer Late Effects Rehabilitation Service (CCLERS): Referral

Overview and Contact Information

We are a national specialist service commissioned by NHS England, accepting referrals from throughout the UK and internationally.

Referrals can be accepted from any health professional and there is no cost for referral for patients registered with a GP in England.

Our clinical services are available to adults aged 18 years and over, who meet the following criteria:

  • Active cancer treatment ended at least 12 months ago.
  • Experience severe and persistent pain.
  • Experience reduced physical function or mobility.
  • Have seen local pain/rehabilitation/late effects services without improvement in symptoms
  • Local late effects services consider patient complex.

Exclusions
  • Under 18s. This is an adult service.
  • CCLERS does NOT offer medical intervention/invasive procedures.
  • Not yet received any pain medication advice.
  • Requires acute hospital care.
  • Severe physical or psychological co-morbidities which would impede travel or ability to engage in physical rehab.
Please note that we do not accept urgent referrals.

Contact details

For further clinical advice and guidance please contact us via telephone or email.

CCLERS Enquiries
 01225 821126
 ruh-tr.RNHRDCCLERSinfo@nhs.net

Referral Guidelines

Referral to the Complex Cancer Late Effects Rehabilitation Service (CCLERS) can be made as follows:

GP Referrals

The service is commissioned to accept GP referrals only if they are submitted via the e-Referral Service (e-RS).
To locate our service on e-RS, please search using the following information:

Service Name: Complex Cancer Late Effects Rehabilitation Service (CCLERS) RUH Bath RD1
Specialty: Pain Management
Service Location: Royal United Hospital
Service ID: 7975943
Postcode: BA1 3NG
Priority: Routine

Clinician Referrals

Referrals should be received in writing from a health professional. Please send written referrals by email or post the address below:

The pain-related CCLERS Team
Bath National Pain Centre
F19
RNHRD & Brownsword Therapies Centre
Royal United Hospital
Combe Park
Bath
BA1 3NG

E-mail: ruh-tr.RNHRDCCLERSinfo@nhs.net

Once a patient has been referred to the service our admin team will contact the registered GP by email to request the supporting information as outlined on this page.

Supporting information

The following information should be presented within the referral letter and notes:

  • Cancer diagnosis, last active treatment, the treatment thus far, procedures to date, current therapy and the current problem and the reasons for referral.
  • Copy of all clinical letters from all local services that have been involved in the patients care within the last 12 months (i.e. Pain Consultants, Rheumatologists, Cancer Specialists, Mental Health, Physiotherapy, etc.)
  • Copy of all clinical discharge letters from any previous admissions
  • All results of scans (MRI, CT, etc) from the last 12 months
  • The most current Patient Summary

Failure to include or provide this information may result in the referral being declined.

Funding

Prior funding approval is not required for patients registered with a GP in England.

For people outside of England, local area funding approval will need to be obtained before a referral is submitted.

For further information and service charges, please email our administration team: ruh-tr.RNHRDCCLERSinfo@nhs.net

Private Referrals

CCLERS is currently unable to accept private referrals.